Privacy Policy
Yellow Bird Company
Effective date: June 11, 2026
Last updated: June 11, 2026
Yellow Bird Company ("Yellow Bird," "we," "us") is a consulting firm based in Victoria, British Columbia. This policy explains what personal information we collect, why we collect it, how long we keep it, and what your rights are. We operate under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia's Personal Information Protection Act (BC PIPA).
If you have questions about this policy, contact Brett Carter directly: brett@theyellowbirdcompany.com
What we collect
When you book a call. We use Cal.com to manage scheduling. When you book a 30-minute call, Cal.com collects your name, email address, and any notes you include in the booking form. Cal.com stores this information on servers in the United States. We receive a copy of your booking details by email.
When you send us an email. We use Resend to send transactional email. Resend logs email delivery events (sent, delivered, opened) to help us confirm messages arrived. We do not use this data for marketing analytics.
When you visit the website. Our site is hosted on Vercel. Vercel collects standard server logs (IP address, browser type, pages requested, time of visit) as part of normal hosting operations. We do not run additional tracking scripts, analytics platforms, or advertising pixels. No cookies are set by Yellow Bird beyond what Vercel requires for edge delivery.
During an engagement. If you become a client, we collect the information needed to do the work: business documents, workflow descriptions, access credentials for tools we configure on your behalf, and communications. We collect only what the engagement requires.
How we use it
- To schedule and prepare for calls
- To deliver consulting engagements
- To send you information you requested
- To comply with legal or contractual obligations
We do not sell your personal information. We do not share it with third parties for marketing. We do not use it to build profiles or for automated decision-making.
Subprocessors
We use a small number of third-party services in our operations:
| Service | Purpose | Data location |
|---|---|---|
| Cal.com | Appointment scheduling | US |
| Resend | Transactional email delivery | US |
| Vercel | Website hosting and delivery | US and global edge |
When we bring in a subcontractor for a specific engagement, we operate under a Non-Disclosure Agreement. We do not share your information with subcontractors beyond what the scoped work requires.
Retention
We keep scheduling and contact records for 12 months after our last interaction. Engagement records (contracts, deliverables, communications) are retained for 7 years to meet standard accounting and professional obligations. When retention periods expire, records are deleted or anonymized.
Your rights
Under PIPEDA and BC PIPA, you have the right to:
- Know what personal information we hold about you
- Request a copy of that information
- Correct information that is inaccurate
- Withdraw consent and request deletion, subject to legal or contractual retention requirements
To exercise any of these rights, contact brett@theyellowbirdcompany.com. We will respond within 30 days.
Changes to this policy
If we make material changes to this policy, we will update the effective date at the top of this page. For active clients, we will send notice by email.
Contact
Brett Carter, Principal
Yellow Bird Company
Victoria, British Columbia
brett@theyellowbirdcompany.com